RH342 – Enterprise Linux Diagnostics and Troubleshooting
Diagnose problems, gather information, and fix common issues with Red Hat Enterprise Linux.
Course description
Diagnose problems, gather information, and fix common issues with Red Hat Enterprise Linux.
The Red Hat Enterprise Linux Diagnostics and Troubleshooting course (RH342) provides system administrators with the tools and techniques they need to successfully diagnose, and fix, a variety of potential issues. Students will work through hands-on problems in various subsystems to diagnose and fix common issues.
Students will learn how to apply the scientific method to a structured form of troubleshooting. This approach is then used to troubleshoot various types of problems, including boot issues, hardware issues, storage issues, RPM issues, network issues, third-party application issues, security issues, and kernel issues. At the end of the course, students can complete various comprehensive review labs to test their skills.
Course Content Summary
- Use the scientific method to approach troubleshooting
- Troubleshoot boot issues
- Troubleshoot security issues
- Troubleshoot storage issues
- Troubleshoot network issues
Prerequisites
- Have earned a Red Hat Certified System Administrator (RHCSA) or have similar experience
- It is recommended that students have earned a Red Hat Certified Engineer (RHCE) or have similar experience
Audience
Outline
Describe a generalized strategy for troubleshooting.
Prevent small issues from becoming large problems by employing proactive system administration techniques.
Identify and resolve issues that can affect a system's ability to boot.
Identify hardware problems that can affect a system’s ability to operate.
Identify and fix issues related to storage.
Identify and fix problems in, and using, the package management subsystem.
Identify and resolve network connectivity issues.
Debug application issues.
Identify and fix issues related to security subsystems.
Identify kernel issues and assist Red Hat Support in resolving kernel issues.
Practice and demonstrate knowledge and skills learned in Red Hat Enterprise Linux Diagnostics and Troubleshooting.
